Frequently asked questions
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How long does setup take?
How long does setup take?
About ten minutes per garland. Fluff each branch outward, drape it where you want it, and bend the wired stem to hold. Most homes are fully styled the day the box arrives.
Will it smell when it arrives?
Will it smell when it arrives?
A faint factory smell can ride along in the sealed box. Open the set and give it a day in an aired room and it is gone. No perfumes are added.
Can I use it outside?
Can I use it outside?
Yes. The materials are rated for indoor and outdoor use. On a covered porch or front door it holds its color through the season.
How does the guarantee work?
How does the guarantee work?
You have 30 days from delivery. If your set does not look the way you wanted, reply to your order email and we refund you in full. No forms, no return shipping, no phone calls.